Have Questions?
Frequently Asked Questions
Find answers to common questions about private jet charter, pricing, safety, and more.
Home / FAQ
Standard delivery time is 3-7 business days depending on your location. Express delivery options are available for urgent orders.
A 20ft container can store household goods, office equipment, inventory, tools, and seasonal items. It has approximately 1,165 cubic feet of storage space.
High cube containers are 9.5 feet tall compared to 8.5 feet for standard containers, providing an extra foot of height and approximately 344 more cubic feet of space.
Refrigerated containers (reefers) have built-in refrigeration units that maintain temperatures from -25°C to +25°C. They require a power source (380-460V) to operate.
Charter pricing is based on several factors: aircraft type, flight distance, number of passengers, positioning costs, landing fees, and time of year. We provide transparent all-inclusive quotes with no hidden fees. Contact us for a personalized quote.
Yes, we offer flexible financing options including lease-to-own and monthly payment plans. Contact our sales team for more details.
A 20ft container can hold up to 47,900 lbs of cargo with a maximum gross weight of 52,800 lbs including the container weight.
Yes, but delivery depends on street access and local regulations. Our delivery team will assess your location and coordinate the best delivery method.
We offer various modifications including windows, doors, insulation, electrical systems, plumbing, HVAC, and custom interior layouts for offices, workshops, or living spaces.
While we can arrange flights with as little as 4-6 hours notice, we recommend booking 48-72 hours in advance for the best aircraft selection and pricing. For peak travel periods (holidays, major events), booking 1-2 weeks ahead is advisable.
New containers come with a 5-year structural warranty. Used containers have a 1-year warranty on structural integrity.
An empty leg is a flight that occurs when a private jet needs to reposition after dropping off passengers or before picking them up. These flights are offered at significant discounts (up to 75% off) since the aircraft is flying the route regardless. Dates and routes are fixed.
Capacity varies by aircraft class. Light jets seat 4-8 passengers, midsize jets seat 6-9, super midsize jets seat 8-10, heavy jets seat 10-16, and ultra-long-range jets seat up to 19. We will recommend the right aircraft for your group size.
All aircraft in our network are operated under FAA Part 135 certification. We require ARG/US Gold or Platinum ratings, and many operators also hold IS-BAO and Wyvern certifications. Every pilot exceeds FAA minimum experience requirements.
Yes! One of the great benefits of flying private is that your pets can travel in the cabin with you — no cargo hold, no carriers required. There are no size or breed restrictions. Just let us know when booking so we can prepare the cabin.
Cancellations made 72+ hours before departure receive a full refund. Cancellations within 48-72 hours incur a 50% fee. Cancellations within 24 hours are non-refundable. We offer flexible rebooking options for schedule changes made in advance.
There are no strict TSA-style luggage limits on private jets. Baggage capacity depends on the aircraft type, ranging from 40 to 195 cubic feet. Light jets typically accommodate 4-6 standard bags, while heavy jets can handle 10+ bags plus golf clubs, skis, and more.
Light refreshments (snacks, beverages) are included with every flight. For custom catering — full meals, specific dietary requirements, premium wines — we arrange bespoke options at additional cost. Just let us know your preferences when booking.
Absolutely. We arrange international flights worldwide. Our team handles all customs, immigration, overflight permits, and landing permits. Passports are required for all passengers, and visas where applicable.
Still Have Questions?
Our charter specialists are available 24/7 to assist you.